Shipping policy

Shipping Policy

Thank you for choosing Static Line Strength. Below is our official shipping policy for all orders placed through our online store.

1. Order Processing

All products are made to order through our fulfillment partner.
Typical processing time:

  • 2–7 business days for apparel

  • Processing time may be longer during high-volume periods

Once your order ships, you will receive a confirmation email with tracking information.

2. Shipping Times (U.S.)

Estimated delivery after fulfillment:

  • Standard Shipping: 3–7 business days

  • Express Shipping: If available at checkout

Please note: Shipping estimates do not include fulfillment time.

3. International Shipping

We ship globally where supported by our fulfillment partner.
International delivery times vary by destination and customs clearance.

Customers are responsible for:

  • Customs fees

  • Duties

  • Import taxes

These charges are not included in checkout unless stated otherwise.

4. Shipping Rates

Shipping rates are calculated at checkout based on:

  • Destination

  • Product type

  • Carrier rates

  • Fulfillment cost from our provider

We may offer flat-rate or free-shipping promotions from time to time.

5. Wrong Address Disclaimer

Customers are responsible for providing accurate shipping details.
If a package is returned due to an incorrect or incomplete address:

  • We can reship the order

  • Customer will be responsible for the additional shipping fee

6. Lost or Stolen Packages

Once an order is marked “Delivered” by the carrier, we are not responsible for lost or stolen packages.
If your package is missing:

7. Returns Due to Delivery Issues

If a package is returned to our fulfillment partner due to non-delivery (unclaimed, incorrect address), we will contact you to arrange reshipment.

Additional shipping fees may apply for reshipment.

8. Incorrect or Damaged Items

If your order arrives damaged or with the wrong item:

  • Contact us within 7–14 days of delivery

  • Provide a description and photo(s)

We will replace damaged or incorrect items at no cost.

9. Contact Information

For questions regarding your order or shipping, contact us at:
staticlinestrength@gmail.com